Category: Documents

03/10/2026

MSI Installation Guide for IT Administrators

Overview The CICB MSI installer provides enterprise-grade deployment capabilities using Windows Installer technology. This guide covers installation, silent deployment, configuration, optional feature flags, uninstallation, and troubleshooting. Installer Type...

Open
01/19/2026

Troubleshooting

Debug Mode on Windows 10+ / Server 2019+ IMPORTANTA running debug log will be created and will grow over time. Make sure to delete the trigger file (debug.txt)...

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01/30/2025

Basic Support Services Policy (BSSP)

SOFTWARE PRODUCT: Cyber Intel Classification Banner (CICB)Service Name: Cyber Intel Systems – Basic Support Services (BSS)Service Provider: ARKSOFT INC DBA Cyber Intel Systems (hereinafter referred to as “CIS”)Scope...

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01/30/2025

Technical Support Service Agreement (TSSA)

SOFTWARE PRODUCT: Cyber Intel Classification Banner (CICB)Service Name: Cyber Intel Systems – Technical Support Services (TSS)Service Provider: ARKSOFT INC DBA Cyber Intel Systems (hereinafter referred to as “CIS”)Scope...

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12/13/2024

CICB-Server Run as Service

CAUTIONWhen CICB-Server.exe runs as a Windows service, the interactive UI is not the primary management surface for the running service session. Current CICB releases support running the server...

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06/16/2024

Classification Codes

CICB uses color codes for the classification levels used by the government and the armed forces. Here are some examples, but the list is not exhaustive. You can...

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02/13/2024

Download License

Once you bought a license, the next step is to redeem and download the license. Steps: NOTICEAfter you bound the Server ID, if you decide to move the...

Open
12/27/2023

Standalone Feature

Definition of Standalone: A machine or VM/VDI installed BOTH CICB-Server and CICB-Client with/without any network access when using it. Let’s say a customer bought a CICB package that...

Open
10/21/2023

OS Resource Usage

Instance Location Required # of Instance Memory Usage MinimalTotal Memory Usage MaximumTotal Memory Usage Server.exe Server Machine 1 48.2MB ~ 55.6MB 48.2MB 55.6MB Client.exe Workstation/VM 1 17.2MB ~...

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09/19/2023

Light Weight Access Portal

!!! WARNING !!!Once you turn on the LDAP SYNC, your local setting groups with screen settings will save to your local database. All new user groups will be...

Open
09/18/2023

Communication

IMPORTANT: CICB is designed to communicate efficiently between clients and servers, and the number of screens does not materially change the communication model. The CICB client does not...

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09/13/2023

End-User License Agreement (EULA)

SOFTWARE PRODUCT: Cyber Intel Classification Banner (CICB)PUBLISHER: ARKSOFT INCDBA: CYBER INTEL SYSTEMSUpdated: 2026-02-05Version: 1.05 IMPORTANT READ THOROUGHLYThis End-User License Agreement is a legal agreement between you (either an...

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09/13/2023

Network Topology

With the CICB-Client/CICB-Server or C/S structures, IT admins have many ways to achieve many scenarios. NOTICEThe setup shown below is just an example use case that customers can...

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08/25/2023

Terminology

Abbreviation Description CICB Cyber Intel Classification Banner Client Client.exe / CICB – Client / C / Client Services Server Server.exe / CICB – Server / S / Service...

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03/25/2023

Runtime Requirements

Windows Requirements Distribution OS Supported Version Dependency Included? EXE / MSI Windows 10 Build 1809 or newer Yes EXE / MSI Windows Server 2019 or newer Yes All...

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10/30/2022

System Requirements

Current Production System Requirements Specification Minimum for Windows CPU Intel Core i3 (Gen 4+) or AMD Ryzen 3+ GPU 128 MB VRAM per display RAM 8 GB+ Disk...

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09/28/2022

FAQ

Most of your questions have been answered via our support system. Please visit https://support.cyberintelsystems.com/kb/ for more details.

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09/28/2022

Deployment & Update

Deployment Options CICB supports multiple deployment methods: Official MSI installers for enterprise rollout Silent installation for automated deployment Group Policy deployment Managed deployment through enterprise endpoint tools WinGet...

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09/28/2022

Portal & Licensing

Setting/Group/Device similar to the user manual’s server section. License Type Type Work Email Verification Required Email Example Retail No john.doe@gmail.com Business Yes john.doe@abc.com Government Contractors Yes john.doe.ctr@usmc.miljohn.doe.ctr@fbi.gov Public...

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09/28/2022

CICB-Client Config Manager

The CICB-Client Config Manager (CCM) is a stand-alone application that allows the IT administrator to update a security group via LDAP for the currently signed-in user. The CICB-CCM...

Open
09/28/2022

CICB-Server

CICB-Server (S) is the central service that communicates with CICB-Client and supported portal workflows. Setting Modes Online Mode When Online Mode is enabled, supported settings are retrieved from...

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09/28/2022

CICB-Banner

CICB-Banner (B) displays and reserves screen space for a classification banner. It communicates locally with CICB-Client on the same operating system. banner.exe is launched and controlled by client.exe....

Open
09/28/2022

CICB-Client

CICB-Client (C) connects to the CICB-Server (server.exe) and coordinates local banner instances (banner.exe) on the workstation. The client.exe process communicates with the server over the configured network connection...

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